Leadership

 

 

How do you stack up as a Leader to your Organization?

The following are 10 distinctions for Adding Value as a Leader to build (and/or maintain) a high performance organization.  As a Value-Added Leader:

1.  You must know the results/outcomes of your practice.                                   

When you know where you’re headed and what you want to accomplish your chances of getting there improve 100%!  You and your team must know what you need to produce and collect every single day.

2.  You must source and inspire the vision/culture and commitments of the organization.

As the owner of you business, it is a MUST that you create an organizational mission statement that states clearly and precisely: This is what we’re about in this dental office – this is what I want to accomplish.  This is the beginning of the process of establishing the standards that you will not compromise.

3.  You must know and act timely when something is not on track, whether or not it affects the result at that time.

It is important you be able to see the “big picture” and not allow things to continue that may have an adverse effect on the future of your business – in other words, kill the monster while it’s small!

4.  The team must understand the role of the Value Added Leader, and align behind the commitments and results.

It is vital to your business and your organization that your team has total clarity about what you take a stand for. Everyone on your team needs to be able to support you and each other in upholding the standards of the practice.

5.  Your team must request coaching to obtain the objectives.

A mistake is not a mistake if you learn from it.  When a team member doesn’t hit his/her goals, they must be able to look to the Leadership for guidance and coaching to understand what didn’t work and get coaching for “what’s next.”

6.  You and the team must monitor and review the results daily, weekly, monthly, and year-to-date.

Everyone on the team must know what the numbers need to be and everyone on the team must take on the accountability for those numbers to show up consistently.  If you don’t want to have a bad year, don’t have a bad month; if  you don’t want to have a bad month, never have a bad week; if you want to have good weeks, focus on what you need to do TODAY to take you closer to  your goals.

7.  You must provide the team with a clear job description, an understanding of their priorities, and a game plan to achieve their results.

A distinction here is to go beyond a simple job description.  What a successful team player wants and needs is to know EXACTLY what’s expected of them in their position.  They want to please you and need to know how you want them to do that.

8.  You must provide the team with an abundance of resources and training to meet their goals.

If their skills aren’t at the level you need them to be, TEACH them what they need to know or provide additional training.  Peak practices provide ongoing opportunity for CE to keep their team’s skills sharp.

9.  You must be a great delegator and empower your team to contribute.

Let them do their jobs!  You hired them to perform, now let them. The dentist shouldn’t be doing tasks that can be done by auxiliary personnel – if you are, it’s probably costing you $$$.

10. You must know when to call your coach.

A good leader knows he needs a coach to keep him/her on track.  When you’re involved with playing the game, you can’t always see those areas you need to make improvements on or those areas you can enhance for greater results.  Regular, consistent coaching pays off ten-fold.